Terms and Conditions

Terms and Conditions: Ubiq X LIVE 2027 Hotel Booking (Accommodation Only)

By booking accommodation through Ubiq Education for Ubiq X LIVE 2027, you agree to the following terms and conditions.

Booking and Confirmation

• All hotel bookings must be made through the official Ubiq Education booking platform.
• Your booking is for accommodation at the Holiday Inn London – Whitechapel (5 Cavell Street, London E1 2BP) for the agreed and paid for rooms submitted via this form.
• This booking does not include a ticket to Ubiq X LIVE 2027. If you want to attend the event, you must buy a ticket separately.
• Once payment has gone through, you will receive a confirmation email. Your stay is confirmed by Ubiq Education. You do not need to book with the hotel separately.
• Rooms come from a limited allocation held by Ubiq Education and are available on a first-come, first-served basis until 26th February 2027 or until they sell out, whichever comes first.

Refunds and Name Changes

• Hotel bookings are non-refundable once confirmed.
• You can change the guest name within your organisation up to 60 days before the event (until 2 January 2027). To do this, email events@ubiqeducation.com with the new guest’s full name and email address, plus any accessibility requirements.
• Name-change requests made after the 60-day deadline will not be accepted.

Your Hotel Stay

• Ubiq Education will pass your name, email address, stay dates and any accessibility requirements to the hotel so your room can be allocated.
• Check-in and check-out times are set by the hotel. You may need to show photo ID and a payment card at check-in.
• Your booking covers the room and breakfast only. You pay the hotel directly for anything else, such as food and drink, room service, parking or damage.
• Requests to extend your stay or change your dates must be made directly with Ubiq Education and depend on availability and the hotel’s own rates.
• If you don’t arrive on the first night of your booking without telling us in advance, the hotel may release your room. No refund will be given.
• During your stay you must follow the hotel’s own terms and policies. Ubiq Education is not responsible for the hotel’s services, facilities or the conduct of its staff.

Event Changes

• If Ubiq X LIVE 2027 is cancelled or its dates change, all guests will be notified, and any options for your hotel booking will be communicated at that time.
• If the hotel can’t honour your booking for reasons outside our control, Ubiq Education will make reasonable efforts to arrange comparable accommodation nearby.

Conduct

• Guests are expected to behave respectfully at the hotel at all times. Ubiq Education reserves the right to cancel future bookings for anyone who behaves inappropriately.

Data Protection

• Personal data collected at booking will be handled in line with Ubiq Education’s Privacy Policy and used only for accommodation administration and communication.
• By making this booking, you agree that Ubiq Education may share your name, email address, stay dates and any accessibility or dietary requirements with the Holiday Inn London – Whitechapel to manage your booking.